Wright Customs
Wright Customs
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Frequently Asked Questions

Theming FAQsMascot FAQs

FAQs for Theming

 

We produce a wide range of custom pieces including:


  • Themed signage
     
  • Sculptural elements
     
  • Faux finishes (wood, rock, stone, etc.)
     
  • Custom displays and environments
     
  • Interactive props and photo ops
     
  • Wall-mounted or freestanding scenic elements
     

If you can imagine it, we can build it.


 Our carved projects typically use EPS foam, urethane foam, wood, fiberglass, and resin coatings, depending on the intended use, durability requirements, and budget. We often reinforce pieces with internal frames and hard coatings to withstand wear and weather. 


 Yes—if your project is intended for outdoor display, we’ll use weather-resistant materials, coatings, and paints to ensure it can withstand exposure to the elements. Let us know the intended location and we’ll build accordingly. 


 Timelines vary based on complexity and scale, but most custom-carved or themed projects are completed within 4 to 10 weeks after design approval and deposit. Larger or multi-element installations may take longer. 


 

To quote your project accurately, we’ll need:


  • Sketches, reference images, or concept art (if available)
     
  • Approximate dimensions
     
  • Intended use (indoor/outdoor, interactive/static, etc.)
     
  • Desired finish or theme (wood, stone, cartoon-style, realistic, etc.)
     
  • Budget range (if known)
     
  • Timeline or required delivery date


If you would like to get an estimate, contact us to get started.


  Yes—we offer in-house design services and can help develop your idea from a rough sketch to a fully realized concept. We’ll work with you to ensure the design fits your brand, space, and audience. 


 

 Pricing varies based on size, materials, complexity of design, detail level, and finishes.  We’re happy to work within a range and provide options to fit your budget. 


 

 Our carved pieces are designed with durability in mind. For high-traffic or outdoor environments, we use reinforced structures, fiberglass hard-coating, and UV-stable finishes. With proper care, they can last 5–10 years or longer, depending on conditions. 


 

  Yes. We can fabricate each piece to be wall-mounted, freestanding, ceiling-suspended, or integrated into existing structures. Just let us know how and where it will be displayed. 


 

 Most surfaces can be wiped clean with a damp cloth and mild soap. Avoid abrasive cleaners or pressure washers. For outdoor installations, periodic touch-ups may be needed over time. We also offer refurbishment services if your piece becomes worn or damaged. 


 

 We offer local delivery, nationwide shipping, and on-site installation for large or complex projects. Shipping and installation options will be included in your quote, depending on the scope and location. 


 

 Yes! All of our products come with a limited 1 year manufacture warranty. You can download our warranty policy here.


FAQs for Mascots

 Production timelines vary depending on the complexity of the design and our current schedule. On average, most mascots take 4 to 6 weeks from the time we receive final design approval and deposit. Rush orders may be available depending on our workload. 


 Our mascots are constructed using a variety of durable and lightweight materials, including foam, EVA, fiberglass, high quality fabrics, mesh, vinyl, and thermoplastics. We choose materials based on performance, comfort, and durability. 


 Pricing depends on the complexity, materials, and accessories included. Most full-body mascots start around $4,500 to $7,500, but we are happy to provide custom quotes based on your needs and budget. 


  

To give you an accurate estimate, please include:


  • Concept art, sketches, or reference images (if available)
     
  • Desired features (moving parts, cooling fan, storage case, etc.)
     
  • Intended use (indoor/outdoor, school events, theme parks, etc.)
     
  • Budget range (if known)
     
  • Ideal delivery date
     
  • Shipping location


  

Our mascot production process includes the following steps:

  1. Consultation & Quote – You share your vision, and we provide pricing and timelines.
     
  2. Design Phase – We refine your concept and provide visual mock-ups.
     
  3. Approval & Deposit – Once approved, we collect a deposit to begin fabrication.
     
  4. Fabrication – Our team builds the mascot by hand, with updates as needed.
     
  5. Review & Final Payment – We share final images, make minor adjustments, and collect the balance.
     
  6. Delivery – We ship or personally deliver your completed mascot.


 Mascot heads are typically made from a lightweight foam base, fiberglass or thermoplastic shells where needed for shape and durability. They are covered in high-quality fabrics and feature breathable mesh, screened eyes, and custom details. 


   Yes, we can install a small, battery-powered cooling fan inside the head to increase airflow and improve comfort during wear. This is a popular add-on, especially for outdoor or long-use scenarios. 


    Note: Fans must be worked into the design prior to production to ensure there is enough space to mount the fan and circulate air. 


  

  • Heads and foam parts should be spot-cleaned with mild detergent and a damp cloth. Avoid soaking or submerging.
     
  • Fabric parts (like gloves, sleeves, or accessories) may be machine washable, depending on materials—check with us first.
     
  • Always air dry items fully before storage.
     
  • We also offer refurbishment services if your mascot needs a touch-up or repair over time.


  • You can find our Mascot Care Instructions here.


 With proper care and handling, our mascots can last 5–10 years or more. Lifespan depends on usage frequency, storage conditions, and maintenance. We build each piece with longevity and repair-ability in mind. 


 Yes, we offer refurbishment, minor repairs, and full updates to existing mascots—whether we made them or not. If you have an older piece that needs attention, contact us with photos and a description of what needs work. 


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